Frequently Asked Questions

We would like to answer any question that you may have. If you do not find an answer below, please contact us and we will be happy to assist.

Product Condition

  • Are the items listed on your site in new condition?
    - Yes, all of the items listed in our "Store" section are in new condition.

  • Do you ever list refurbished items?
    - Yes, refurbished items are listed in our "Auction" section only. They are labelled as C-Grade.

  • Do you inspect your items before listing?
    - Yes, we do a thorough inspection prior to listing. If you are not satisfied with a purchase, we offer an easy return and refund option.

  • Are the photos in your listings of the actual item?
    - Yes, the photo shown in each listing is of the actual item that you will receive. For DVDs/Video Games we use stock images.

Business Model and Operation

  • Where do you obtain your product?
    - has been managing and liquidating goods for over 25 years. We provide a broad range of liquidated, asset-recovered and reclaimed merchandise that is in new condition, at the most competitive prices. Our promise of Quality Product, Service and Fulfillment is unparalleled in the e-commerce community as indicated by all of our valued Customers (view testimonials).

  • Is your product covered by the manufacturer warranty?
    - Although our product is in new condition, a manufacturer warranty is not guaranteed. However, we do offer a 30 money back return policy.

Promotions and Sales

  • Do you offer coupons or entry codes?
    - No, but we conduct regular website discounts. As a registered customer, you will receive email notifications of any website discounts, promotions and sales. Click here to register.

Payment Options

  • What options do I have when checking out?

    All major credit cards are accepted (a PayPal account is NOT required). Your Credit Card information will be entered into a form hosted by PayPal, but a PayPal account is not required. When the screen appears, simply scroll down to the Credit Card entry form. Bukoos uses PayPal as its Credit Card processor to ensure security and privacy for your transaction. PayPal may ask if you want to create an account, but you will have the option to decline and proceed with payment.

    If you do have a PayPal account, you will be able to login to it and proceed with payment accordingly.

    If you want to purchase an item now and make payments on it later, you can sign up with PayPal's Credit Option at time of payment. They will provide a link with all of the details.
Our Pledge to Quality and Authenticity Subject to its standard Terms and Conditions of Sale and Warranty Disclaimer and Release and other applicable policies and procedures, re-markets and liquidates Reclaimed Goods "as is" and "where as" at discounted values through an e-commerce channel. As is not a dealer, distributor or service center for and has no affiliation with any of the various manufacturers of the Reclaimed Goods it manages and liquidates, it offers no warranties and makes no representations concerning the Reclaimed Goods it re-markets.

In addition to offering high-quality Reclaimed Goods at very competitive secondary market prices, takes pride in carefully grading and describing Reclaimed Goods to assist customers in making informed purchasing decisions.

Whether you are participating in the online Shop-N-Buy service or Shop-N-Bid auction service, we look forward to working with you and are confident your purchase experiences with will be rewarding.